Sovereign Government Super-App AI Core
A national government operating over 50 separate digital service portals (tax, registry, health, passports) faced a 31% citizen satisfaction score. Siloed systems, inconsistent interfaces, and redundant document submissions for every service created a significant friction point for millions of citizens.
Built a unified AI core for a national "Super-App" featuring a sovereign identity layer, an air-gapped LLM assistant, and cross-department intelligence.
Fine-tuned Llama 3 on 10,000+ government documents and regulations to create a "Digital Secretary" that provides precise, cited answers without data leaving government borders.
Developed a high-accuracy facial recognition and document OCR pipeline to replace manual KYC across all government departments.
Engineered a secure data mesh that allows departments to share intelligence (not raw data) for proactive service triggers.
Deployed the entire stack on a hardened, air-gapped sovereign cloud environment to meet the highest national security standards.
Departments integrated into a single AI core
Post-launch survey among 1M+ active users
Average reduction in service fulfillment cycles
Assistant queries resolved without human escalation
Advanced retrieval-augmented generation using vector embeddings of legal and administrative corpora for hallucination-free advice.
Event-driven architecture that recommends services based on citizen life events (e.g., birth certificate triggers benefit claims).
Custom-built liveness detection to prevent spoofing in remote identity verification.
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